Refund policy

Refund and Return Policy

At Ross Racing, we want to ensure that you're completely satisfied with your purchase. If for any reason you're not satisfied, we offer a refund and return policy to make things right.

Refund Policy

We offer a 30-day money-back guarantee. If you're not satisfied with your purchase, you can return it within 30 days of delivery for a full refund.

• Refunds will be issued in the original form of payment.
• Refunds will be processed within 5-7 business days after we receive the returned item.
• Refunds do not include original shipping costs.

Return Policy

To initiate a return, please contact our customer service team at rossracing.co@gmail.com within 30 days of delivery. We'll provide you with a Return Merchandise Authorization (RMA) number and instructions on how to proceed.

• Returns must be shipped back to us within 14 days of receiving the RMA number.
• Items must be returned in their original packaging and in good condition.
• Items that are damaged or show signs of wear may not be eligible for a full refund.

Exceptions

The following items are not eligible for refunds or returns:

• Personalized or customized items
• Items that are damaged or show signs of wear
• Items that are missing original packaging or accessories

Warranty and Defects

If you receive an item that is defective or does not match the description, please contact our customer service team immediately. We'll work with you to resolve the issue and provide a replacement or refund.

Changes to Policy

We reserve the right to modify this refund and return policy at any time. Any changes will be posted on our website and will apply to all future purchases.

Contact Us

If you have any questions or concerns about our refund and return policy, please don't hesitate to contact us at [your email address] or [your phone number]. We're here to help!

By placing an order, you acknowledge that you have read, understood, and agree to this refund and return policy.